FREQUENTLY ASKED QUESTIONS
When will my order arrive?
We ship orders within 2–3 business days. Once shipped, the carrier typically delivers in 3–5 business days, though timing may vary based on your location or carrier delays.
How can I track my order?
You will receive a shipping confirmation email with a tracking number as soon as your order is on its way.
Do you ship internationally?
We ship internationally to most countries! Rates and delivery times depend on your location and will be calculated at checkout.
What is the return policy?
To start a refund or exchange, email kapitolhats@gmail.com within 14 days of delivery.
Items must be unworn and in original condition with tags attached. Customers cover return shipping costs, and original shipping fees are non-refundable.
International Orders: Duties and taxes are non-refundable. If a package is refused due to customs fees, return shipping and restocking costs will be deducted from your refund.
